Contact information

Contact Information

Have a question about PawHeimat? We’re here to help. 🐾

Whether you need help with an order, shipping, returns, or one of our products, feel free to get in touch.

📧 Email

support@pawheimat.com

For customer support, order questions, cancellations, returns, or general inquiries.

🏠 Business Address

PawHeimat
Sperberweg 24
70199 Kassel
Germany

💬 Customer Support

Our support team is happy to help with your questions and concerns.

Please include your order number when contacting us about an existing order so we can assist you faster.

We aim to respond to customer inquiries within 1–2 business days.


We’re Here for You

At PawHeimat, we believe better pet care starts with listening to pet parents.

Have a question? Just reach out. 🐾